28-11-2008
HCM CITY — Vietnam Airlines will assist passengers stranded at Suvarn-abhumi International Airport in Bangkok by increasing its capacity on flights from Cambodia and Laos.
The national flag carrier said yesterday that it would coordinate with Thai authorities to help 500 passengers currently stranded at the airport.
The passengers will first travel by bus to airports in Siem Reap and Phnom Penh in Cambodia and Vientiane in Laos and then fly on Vietnam Airlines to HCM City or Ha Noi, free of charge.
A Vietnam Airlines representative said the carrier had been coordinating with the Vietnamese embassy and its representative offices in Thailand to perform formalities for the passengers.
Bui Duc Hanh, head of Thai AirAsia’s representative office in Ha Noi, said an additional 300 Thai AirAsia passengers, most of them Vietnamese, were also stranded in Bangkok because the carrier had cancelled flights.
Thai AirAsia tickets in normal circumstances cannot be cancelled or rebooked, but the carrier, because of the situation in Thailand, is allowing passengers to change their booking dates without a penalty.
Passengers would be able to carry over their booking date for 90 days, Hanh said.
Yesterday Thai AirAsia cancelled two flights from Ha Noi to Bangkok in the morning and Vietnam Airlines called off its one daily flight each from Ha Noi and HCM City.
Flights to Bangkok from Ha Noi and HCM City operated by Thai Airways, Thai AirAsia and Air France were also cancelled yesterday and an estimated 2,000 passengers were affected, authorities said. — VNS
HCM CITY — Vietnam Airlines will assist passengers stranded at Suvarn-abhumi International Airport in Bangkok by increasing its capacity on flights from Cambodia and Laos.
The national flag carrier said yesterday that it would coordinate with Thai authorities to help 500 passengers currently stranded at the airport.
The passengers will first travel by bus to airports in Siem Reap and Phnom Penh in Cambodia and Vientiane in Laos and then fly on Vietnam Airlines to HCM City or Ha Noi, free of charge.
A Vietnam Airlines representative said the carrier had been coordinating with the Vietnamese embassy and its representative offices in Thailand to perform formalities for the passengers.
Bui Duc Hanh, head of Thai AirAsia’s representative office in Ha Noi, said an additional 300 Thai AirAsia passengers, most of them Vietnamese, were also stranded in Bangkok because the carrier had cancelled flights.
Thai AirAsia tickets in normal circumstances cannot be cancelled or rebooked, but the carrier, because of the situation in Thailand, is allowing passengers to change their booking dates without a penalty.
Passengers would be able to carry over their booking date for 90 days, Hanh said.
Yesterday Thai AirAsia cancelled two flights from Ha Noi to Bangkok in the morning and Vietnam Airlines called off its one daily flight each from Ha Noi and HCM City.
Flights to Bangkok from Ha Noi and HCM City operated by Thai Airways, Thai AirAsia and Air France were also cancelled yesterday and an estimated 2,000 passengers were affected, authorities said. — VNS
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